Fees

Balcatta Medical Group is a mixed-billing practice.

We aim to provide the highest quality service possible. As the costs of running a general practice are increasing in comparison to the Medicare rebate (which has been essentially stagnant for many years), practices often must charge. We believe our fees represent excellent value for patients and are essential for providing a high level of service. As such, fees are payable at the time of your consultation. Payments can be made using cash, eftpos or credit card (Mastercard or Visa). We are able to credit Medicare rebates to your account, following payment.

Every visit is a consult and the patient is expected to pay on the same day by cash, eftpos card or credit card unless advised by the doctor. If you have any difficulty in paying our fees, please discuss with our friendly reception staff before your consultation. A current fee schedule for specialised procedures is available when calling reception. Fees are subject to change without notice.

Practice Billing Policy

  • Starting From 01/01/2025 All our doctors will be bulk-billing Patients under 16yrs and 65yrs and over with Pension Card or HCC.

  • Commonwealth Seniors Card holders will be charged privately.

  • Patient over 16yrs and below 65yrs with / without Concession Cards will be Privately billed.

  • All weekend appointments are privately billed regardless of any age or concession cards.

  • To SECURE your appointment you MUST provide Bank Card Details. We will not process any payment if you are eligible for bulk-billing. If you miss your appointment, then a missed appointment fee will be processed from your Bank Card Provided.

  • Please contact us on 9276 8526 if you would like more information.

Cancellation Policy

  • 24 hours notice is required to cancel any appointment.

  • A missed appointment fee as follow will be charged form the Bank Card Details provided at the time of booking or can be added to your account at the doctor’s discretion. This will need to be paid before we are able to book your next appointment:

              - For standard appointment $40 (weekday) / $50 (Weekend)

              - For long appointment $80 (weekday) / $90 (weekend)

    Script Requests

  • $10 fee will apply for all script requests over the phone / counter.

    Workers Compensation/ Motor Vehicle Accident Claims Policy

  • All Workers Compensation and Motor Vehicle Claims will need to be paid Privately on the same day unless an acceptance letter with a claim number from insurance company is provided.